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👥 Creating Client Groups

Learn how to group clients based on medical conditions, demographics, or specific needs to facilitate personalized communication and better patient management.

🎯 Why Use Client Groups?​

Grouping clients allows you to:

✅ Improve engagement – Send targeted health messages to specific client groups.
✅ Streamline communication – Automate appointment reminders and follow-ups.
✅ Enhance care coordination – Easily track high-priority patients (e.g., chronic disease management).

🎥 Short Video on Creating Client Groups​

Watch this video tutorial on how to create and manage client groups in RxKonet:

🛠️ Steps to Create a Client Group​

1️⃣ Access Client Groups​

  • Click on Client Groups from the sidebar menu.

2️⃣ Create a New Group​

  • Click the "Create Group" button.
    Client Groups

3️⃣ Enter Group Details​

  • Provide a name and description for the group.
  • Examples:

📌 Diabetes Patients

  • For medication adherence reminders for clients living with diabetes.

📌 Pregnant Clients

  • For prenatal health updates and follow-ups for expectant mothers.

Create Group

4️⃣ Save the Group​

  • Click "Create Group" to finalize the setup.

📩 Managing Group Messages​

Once client groups are created, you can:

✅ Send bulk SMS reminders to all members of a group.
✅ Automate follow-ups based on group conditions.
✅ Personalize communication by sending condition-specific updates.