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⏰ SMS Schedulers

RxKonet allows you to schedule automated SMS reminders to keep clients informed and reduce missed visits.

🧭 Accessing Schedulers​

To access the scheduling features:

  • Go to Communications > Schedulers
  • Choose between:
    • Schedule SMS Reminder – to create a new reminder
    • Scheduled SMS Reminders – to view and manage existing reminders

📅 Scheduling a New Reminder​

1️⃣ Select Recipient​

You can send reminders to:

  • Individual Client – Search by name.
  • Client Group – Select from predefined groups (e.g., Asthmatic Patients, Family Planning Patients).

2️⃣ Add Message Details​

  • Choose a Template (optional).
  • Enter custom message (max 160 characters).

📌 You can use templates created under the "Templates" section for consistency.

3️⃣ Configure Reminder Time​

  • Select the date and time for the message.
  • Set Days Prior – how many days before the appointment the reminder should go out.
  • Choose Recurrence if the reminder should repeat (e.g., every 7 days).

4️⃣ Finalize and Save​

  • Click Set Reminder to schedule the SMS.

📋 Viewing Scheduled Reminders​

To view, filter, or stop reminders:

  1. Go to Scheduled SMS Reminders
  2. Use filters to refine your view:
    • Client Name
    • Reminder Status – Pending, Sent, or Stopped

Reminder List Table​

ClientMessageReminder TimeStatusAction
Jane DoeHello Jane Doe, Your prescription is ready...3/21/2025, 6:00 AMPendingStop

📌 Best Practices​

✅ Use Client Groups for bulk scheduling.
✅ Preview messages before sending to avoid typos.
✅ Regularly check the Reminder List to ensure timely delivery.
✅ Stop reminders when they are no longer needed.